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M.S. - 96-Total Quality Management-ENG-NEERAJ

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M.S. - 96-Total Quality Management-ENG-NEERAJ

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TOTAL QUALITY MANAGEMENT PHILOSOPHY AND BASIC CONCEPTS INTRODUCTION: BASIC CONCEPTS AND APPROACH— M. Murugkar QUALITY MANAGEMENT: LEADING THINKERS— S. Ghosh BUILDING BLOCKS OF TQM— S. Ghosh STRATEGIC CONSIDERATIONS TQM AND BUSINESS STRATEGY— M.L. Bhatia QUALITY-CENTRED STRATEGIC PLANNING — Karunesh Saxena ECONOMICS OF QUALITY— M.H. Bhatia TOOLS AND TECHNIQUES STATISTICAL QUALITY CONTROL— Papan P. Bagachi OTHER CONCEPTS, TOOLS AND TECHNIQUES - I— S.N. Naudi OTHER CONCEPTS, TOOLS AND TECHNIQUES – II— N. Ramanathan ORGANISATION AND LEADERSHIP ORGANISATION FOR QUALITY—N. Ramanathan QUALITY CULTURE AND LEADERSHIP— N. Ramanathan MOTIVATION AND COMMITMENT—N. Ramanathan MANAGEMENT SYSTEMS FOR TQM QUALITY MANAGEMENT SYSTEMS—M. C. Rawat ENVIRONMENTAL MANAGEMENTAL SYSTEMS (EMS)— Jagmohan MANAGEMENTAL SYSTEMS FOR SAFETY AND HEALTH— N. Bannerjee QUALITY APPRAISAL AND AUDITING SYSTEMS AUDITING AND CERTIFICATION— Sohral AWARDS AND CERTIFICATION— S. K. Kakkar, C.V. Subramany
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