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ACS1 Consumer Studies (IGNOU Help book for ACS-1 in English Medium)

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ACS1 Consumer Studies (IGNOU Help book for ACS-1 in English Medium)

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Book                          :        ACS-1 Consumer Studies


Author                        :        GPH Panel of Experts


ISBN                           :        978-93-81690-39-0


Binding                      :        Paperback


Publisher                   :        Gullybaba Publishing House Pvt. Ltd.


Number of Pages       :        221


Language                   :        English


Edition                        :        2018

Description

Details

ACS-1 CONSUMER STUDIES

CONTENTS COVERED

Block- 1 Consumer: The Basics

Unit-1 Who is A Consumer
Unit-2 Evolution of the Consumer
Unit-3 Consumer Environment
Unit-4 Consumer Dynamics

Block- 2 Consumer Movement
Unit-5 Origin and Growth
Unit-6 Consumer Movement in India
Unit-7 Consumer Movement in Select Countries
Unit-8 Consumer Movement: Features, Issues and Trends

Block- 3 Consumer Protection
Unit-9 Consumer Rights
Unit-10 Consumer Responsibilities
Unit-11 Empowering the Consumer
Unit-12 Social Accountability

Block- 4 Consumer Protection: Depth and Scope
Unit-13 Consumer Behaviour in Market Economy
Unit-14 Mass Media, Advertisement and their Impact on
Unit-15 Slate and the Consumer
Unit-16 Ecology, Environment and the Consumer

Block- 5 Consumer Protection Act
Unit-17 Limitations of the Consumer Protection Act, 1986
Unit-18 Consumer Rights and their Manifestations
Unit-19 Consumer Protection Act - Basic Features
Unit-20 Evolution of Consumer Protection Laws

Block- 6 The Legislative Framework for Protecting the Consumer
Unit-21 Basic Legislative Framework for the Protection of Consumers
Unit-22 Laws Relating to Protection of Consumers of Various Services
Unit-23 Laws Relating to Food and Adulteration, Drugs and Cosmetics

Block- 7 Redressal of Consumer Grievances
Unit-24 Consumer Complaints: Guidelines for Filing
Unit-25 Grievance Redressal: Alternatives
Unit-26 Role of NGOs in Redressal of Consumer Grievances
Unit-27 Public Interest Litigation

Block- 8 Consumer Organisation
Unit-28 Establishing a Consumer Organisation
Unit-29 Strategies (Campaign and Advocacy)
Unit-30 Managing an Organisation
Unit-31 International Organisations

QUESTION PAPERS
1. Solution Paper - June 2007
2. Solution Paper - June 2008
3. Solution Paper - Dec 2008
4. Solution Paper - June 2009
5. Solution Paper - Dec 2009
6. Question Paper - June 2010
7. Question Paper - Dec 2010
8. Question Paper - June 2011
9. Question Paper - Dec 2011
10. Solution Paper - June 2012
11. Question Paper - Dec 2012
12. Question Paper - June 2013
13. Question Paper - Dec 2013
14. Question Paper - June 2014
15. Question Paper - Dec 2014
16. Question Paper - June 2015
17. Solution Paper - Dec 2015
18. Solution Paper - June 2016
19. Question Paper - Dec 2016
20. Solution Paper - June 2017
21. Question Paper - Dec 2017
22. Solution Paper - June 2018

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